Bliss

Bliss is the only national charity dedicated to improving both the survival and long-term quality of life for babies born too soon, too small or too sick to cope on their own.

One of the most basic things people need in stressful times is to be able to talk to someone about your problems. The Bliss Family Support helpline is a UK-wide freephone helpline that offers advice and support to families and friends of anyone with a baby who is in, or has been in, neonatal care. We also offer advice and information to professionals working with families.

London Bridge London

• The Bliss Family Support helpline is a UK-wide freephone helpline that offers advice and support to families and friends of anyone with a baby who is in, or has been in, neonatal care. Bliss is a member of Language Line, the telephone interpreter service which has access to qualified interpreters in over 170 languages. Just call the freephone helpline number 0500 618140 with your name, telephone number and language you require.

For callers who are deaf or hard of hearing, it is easy to access the helpline via RNID typetalk by calling 018001 0500 618140.

• Blisstext is a text messaging advice line. Just text your question or a request for free publications to 07800 00 810

• The Bliss Parents 4 Parents service offers a unique opportunity for parents to speak to trained parent volunteers who have experienced a similar situation with their own babies and can provide comfort and support at this most difficult of times. Parents 4 Parents volunteers can draw on their own experiences to offer a listening ear and help provide an empathetic outlet for parents’ feelings. This free service is available nationwide. If you would like to speak to a parent volunteer, just ring the Bliss Family Support Helpline on 0500 618140 and an advisor will arrange a call. The line is open between 9am and 9pm, Monday to Friday.