Text Relay Service

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Text Relay Service

Name of Organisation: Text Relay Service
Headline: the UK's text to voice relay service
What We Do: The Text Relay service forms part of the UK telephone network. It provides a communication service for people who cannot use a standard voice telephone.

Text Relay connects people using a textphone with people using a telephone or another textphone. It lets deaf, hard of hearing and speech impaired people stay in touch with friends and family, and call businesses over the telephone.

Area: National

Town: Liverpool
Address: Text Relay

PO Box 284 Liverpool

Postcode: L69 3UZ
Contact Person:
Telephone: 0800 7311 888

Textphone: 0800 500 888

Facebook ID: Text Relay

Email: helpline@textrelay.org
Website: http://www.textrelay.org

Services Offered: Go straight to BSL Videos about TextRelay here

Using Text Relay

If you're using a textphone (sometimes called a Minicom) or you're calling someone from a standard telephone and think the person at the other end may have a textphone, Text Relay will connect you. It's a fully automated service so, when required, relay assistants provide a text-to-voice and voice-to-text translation service.

Disability Type: Hearing Problems, Speech and Language
Pat Mark Status: Not Yet Applied For


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